BOOK A BUS BASED ON RATINGS; Book your bus ticket on buses that have a high rating and good reviews. The ratings for buses have been compiled by passengers who have used the service before, and hence are very dependable.
KEEP YOUR FAMILY AND FRIENDS UPDATED: Let someone know about the location of your bus while you are travelling. Text your loved ones with the number plate, bus coach and route that you have taken. Chose buses that have defined routes and are compliant with customer satisfaction routes.
KNOW YOUR REST STOPS: When travelling overnight, have all the information regarding the journey. Ugabus’ rest stop feature helps you to find out where the bus will halt along the route.
SHARE YOUR TRAVEL EXPERIENCE: Write to ugaBus in the event if you want to raise a complaint. The query submitted will be received by the concerned team at ugaBus immediately. Or call our customer helpline at +256776 888 055
PLAN YOUR TRAVEL RIGHT: Schedule your travel. Try not to arrive at a new place late in the night.
BE ALERT IF YOU ARE THE LAST: Be vigilant if and when you are the first one getting in or last one getting out of the bus. If possible be on a call with someone you know.